Prime News Ghana

GWCL to 'name and shame' defaulting customers in May

By Vincent Ashitey
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The Ghana Water Company Limited (GWCL) says it will soon publish names of customers including companies who are yet to fulfill their financial obligations.

The names, according to GWCL will be published by the end of May 2024.

This was been disclosed by Stanley Martey, GWCL Public Relations officer. He reiterated that the indebtedness of customers is hurting its operations.

“We need to take more harsher steps. We are giving customers who are indebted to us up to the middle of May to settle their bills. If they fail to do that, then we will name and shame.”

“Accumulated debts hinder the company’s ability to sustain its operations efficiently, maintaining existing systems, infrastructure, uninterrupted services, and undertaking expansion projects to provide essential water services to the unserved and underserved communities”.

Mr. Martey hinted that customers owe GWCL to the tune of approximately 1.2 billion cedis for over ten (10) years.

“The revenue generated from water bills is crucial for sustaining and improving the water infrastructure and our services across the country. The company aims to collaborate with customers to find feasible solutions, including implementing flexible payment arrangements for those with substantial debts and obvious challenges.

“Customers are being notified, that the company will use all legal means possible to retrieve all arrears.”