Ghanaian oil marketing company, Star Oil, has assured customers that recent fuel shortages at some of its stations are not due to hoarding or anticipation of a price increase.
In a statement released on Monday, March 9, the company attributed the temporary stockouts to technical issues with the GRA ICUMS system, which delayed the processing of petroleum product deliveries across the industry.
“Unfortunately, Friday was a public holiday, and although we planned to lift petroleum products on Saturday, the GRA ICUMS system was down throughout the day, preventing all OMCs from processing the necessary documentation to load products,” the statement said.
Star Oil explained that its high sales per location relative to tank capacity means such disruptions are felt more quickly at its stations than others.
“Because Star Oil stations record some of the highest sales per location relative to underground tank capacity, situations like this tend to affect us more quickly than others.
“We are closely monitoring the situation, and once the ICUMS system is restored, we will immediately resume lifting and restocking all affected stations,” the statement noted.
The company thanked customers for their patience and urged them to continue patronising its services while the technical issue is resolved.
