Delta is delivering a seamless travel experience — on the ground and in the air—through industry-leading government partnerships and cutting-edge technology. Whether departing, connecting or arriving, customers are already benefiting from a simpler, faster journey.
“No one better connects the world than Delta, and we want to make your connections – and travel experience as a whole – smoother, smarter and more efficient at every step of the journey,” said Greg Forbes, Managing Director – Airport Experience, “These initiatives rolling out and expanding this summer are big steps towards delivering on that promise.”
Faster bag drop, exclusive to Delta app users
Flying out of ATL, BOS, DTW or SEA? Customers who plan ahead will get ahead. If you’ve checked in on the app and just need to print bag tags and drop your bags, you can now skip the wait with expedited “App Bag Drop” experience—designed to give back time.
Coming to all Delta hubs by the end of the year, this perk streamlines the journey for app users — allowing for shorter lines and more time to unwind before takeoff.
TSA PreCheck Touchless ID expanding to all hubs
One of the simplest time-saving travel hacks – TSA PreCheck Touchless ID (formerly known to customers as Delta Digital ID) – is expanding. This industry-leading technology uses facial matching to allow eligible SkyMiles Members who opt-in to move through dedicated bag drop and security lines without presenting a traditional photo ID.
To be eligible, a Delta customer must:
- Have the Delta app
- Be a TSA PreCheck® member
- Be a SkyMiles member
- Have passport information and a Known Traveler Number stored in their Delta profile
Touchless ID speeds up bag drop by up to 75%, reducing transactions to just 30 seconds on average. At security, enrolled customers clear checkpoints up to 60% faster than standard TSA PreCheck, with automated ID verification cutting processing times to just 7-10 seconds.
Originally launched by Delta in partnership with TSA in 2021, bag drop and security experiences are now available at ATL, DTW, LAX, LGA, JFK, SLC, DCA and SEA, with a security-only experience available at DEN, LAS and PDX. By the end of 2025, Delta will bring this offering to all hubs and select stations, making travel even more efficient.