The South-African owned multinational telecommunications company – MTN Ghana has disclosed that about 3.4 million of its inactive subscribers have been deleted.
The development follows the telecommunications giant's redefinition of an inactive subscriber.
In the first quarter of 2017, the mobile telecommunications company had gained about 800,000 new active subscribers which raised its voice subscribers to approximately 20 million.
However, the growing strain placed on MTN’s operational or service infrastructures has over time made the decision to downsize the figure to only the active subscribers a necessity.
In a statement to the media on the ousted inactive subscribers, Corporate Executive at MTN – Cynthia Lumor, said: "Those lines had for many months not generated any revenue for the company but remained on the rework and were counted as active subscriptions because initially, we were billing them for the VAS subscription on them.
She added that "over time the billing for the VAS subscriptions has been 0.00 consistently so per our new definition of who a revenue-generating subscriber is, we have had to remove those numbers from our network and start the process of reassigning the numbers."
At the moment, MTN remains the leading mobile telecommunications operator in Ghana with a net active voice subscriber base of about 17 million; representing about 49% market share in the country’s telecommunications industry with Vodafone Ghana as its closest rival.
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