MTN Ghana has refuted claims that its staff are involved in the recent rise in mobile money fraud cases that have hit the country.
An internal inquiry by the Criminal Investigations Department of the Police Service (CID) has revealed that some staff of telecommunication companies are complicit in the rise of mobile money fraud.
According to the CID, five out of ten customers have also been targeted for mobile money fraud. This notwithstanding, the Department has also complained of little cooperation on the part of the telcos in bringing the perpetrators to book.
Reacting to the claims however General Manager for Mobile Money Financial Services, Mr Hini said
“The partnership between us and the Police is unquestionable. We took the first step to educate and build capacity for the Police Service so they will be able to understand the modus operandi of these fraudsters so that they can also support us in the fight against fraud. So for them to say that we are not cooperating is not the right pictureâ€, he said.
Mr Hini also stated emphatically that staff of MTN Ghana were not accomplices of the fraud cases.
“None of our staff has been arrested and let me put it on record that our staff are not involved in protecting these fraudsters and no one is working behind the scenes to assist these fraudsters.†He told journalists.
Also in a statement, the telecommunication giants added that as pioneers of Mobile Money Service in Ghana they will work assiduously with security agencies to eradicate money fraud
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primenewsghana.com/Ghana News