The Bank of Ghana has indicated that it will cause investigations into the unfortunate incident of assault at a branch of Midland Savings and Loans.
 The regulator has indicated that the investigationd will help them get first hand information regarding the conduct of the persons involved in the heinous act and to come up with the appropriate measures to avert similar incidence in future.
Meanwhile, the Association of Savings and Loans institutions has also made a statement on the incident and stated that this may have an adverse effect on customer confidence in the savings and loans sector and the banking industry in general.
According to the Association, this situation, if not properly handled and the perpetrators brought to book, will further aggravate the already low customer confidence in the savings and loans sector.
From statistics, it appears the non-banking public far outweighs the banking public and this among other factors, is due to recent events in the industry and such incidence further deepens the situation.
Background
On Thursday, July 19, 2018, a customer of the Midland Saving and Loans, Patience Osafo went to the banking hall to plead to withdraw her GHS 270.00 savings after several failed attempts, but luck eluded her as her plea seemed not to have gone down well with a police officer at Midland Saving and Loans.
The police officer by name Frederick Amanor brutalized the customer because the woman allegedly challenged his authority.
In a video which went viral, the Police officer was seen ferociously hitting the helpless woman with an umbrella repeatedly and slapping her in the face.
The police officer has since been placed behind bars, following the instruction of the Inspector General of Police, David Asante Apeatu.