Electricity Company of Ghana (ECG) has warned the public against fraudsters, who operate in the name of the company, requesting customers to make payments through illegal mobile money transfer (MoMo) numbers.
These fraudsters, the ECG said, call customers in the name of the power distributing company to make payments to certain mobile money accounts to access ECG services.
In a statement on February 22, 2024, ECG urged customers to report such incidents to the “security agencies or the nearest ECG office to assist ECG to track and bring these fraudsters to book”.
“Customers should please note that ECG does not demand payments for services through phone calls,” it further urged.
The power-distributing company also advised customers to “personally initiate transactions through ECG power (Mobile app) or short code *226# for all payments”.
