MTN Ghana has informed subscribers of a brief service disruption scheduled for early January, attributing the planned downtime to adjustments linked to new national VAT reforms.
In a public notice, the telecom operator announced that maintenance work will take place on January 2, 2026, between 12:00 a.m. and 4:00 a.m., to align its systems with the revised VAT tariff structure.
According to MTN, the update will temporarily affect customers’ ability to buy airtime and data bundles during the four-hour window. “During this period, airtime and data bundle purchases will not be possible,” the company stated.
While recharge and bundle purchases will be unavailable, MTN did not clarify whether other services such as voice calls, mobile money transactions, or usage of already active data bundles would be impacted.
The company apologised to customers for any inconvenience the maintenance may cause and thanked them for their understanding.
The upgrade is intended to ensure MTN’s billing and sales platforms are fully prepared ahead of the implementation of the new VAT regime, which is expected to affect pricing across multiple services nationwide.
Customers who may need airtime or data overnight or early that morning are advised to make purchases before midnight to avoid inconvenience during the maintenance period