Ghana’s leading telco, MTN, is rolling out a raft of measures to decongest Service Centres for the ongoing SIM re-registration exercise.
MTN has said it will soon deploy mobile registration teams to visit homes and targeted areas to capture the biometric data of its subscribers as part of the mandatory SIM re-registration exercise.
The re-registration of SIM cards with the Ghana Card commenced in October 2021 and is expected to continue to the end of March 2022.
Ghanaians are expected to re-register their mobile phone numbers with the Ghana Card or lose the number after the deadline.
In the last few weeks, Service Centers of the various network providers have been flooding with thousands of Ghanaians trooping in on daily basis to have their SIM cards re-registered.
READ ALSO: Deadline for SSNIT, National ID merger pushed to June 30
Amid the inconveniences, MTN Ghana has decided to deploy mobile teams into the communities across the country to help decongest its Service Centres.
Addressing journalists through a virtual media briefing on Thursday, January 6, 2022, Mr. Abubakar Mohammed, General Manager, Regional Sales & Distribution Southern Ghana for MTN Ghana said, “Going forward, to decongest we will have almost 200 community activations happening across the country and at the same time we will have the mobile teams that will also be going to the institutions to support them with the re-registration exercise.”
Mr. Abubakar Mohammed continued, “We also have in plan to increase our devices to support the activations. So all these put together we believe we will be able to decongest our service Centres and also help customers.”
For customers to help MTN Ghana smoothen the process, Ghanaians who are yet to re-register their SIM cards are encouraged to finish with the first step of the process before visiting the service centres or any of the mobile activation points.
Customers can do that by dialling *404# and following the prompt to link their numbers with the Ghana Card to generate the unique code needed to finalise the re-registration.